DSL in the US vs in Jordan Re: Orange Jordan and their despicable service

I have noticed recently the repeated complaints by Jordanians on the level of service and the product pricing scheme followed by Orange telecom in Jordan (latest here). I must say that I really feel bad for Jordanians having to put up with such disgrace. In the US, SBC charges $30/month (21JD) for unlimited download @ 3mb speed compared to Orange Jordan's $52/month (40JD) limited to 12GB of download @ 2mb speed. although DSL subscribers anywhere only add marginal cost to the ISP since the network is already in place and any new user will only add the small cost of employees' time setting up the account and connecting the service. From then on, it's profits. In addition, the level of service provided to Jordanian customers is abysmal judging by the amount of grief broadcast by Jordanian users of the service.